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Contact Us

Do you need help with a Return, Cancellation, or Shipping Damage? Visit these pages for instructions and direct contact information.

For all other questions, use the form below to reach our Customer Service Team. We will respond within one business day... usually much sooner.


Office Hours: Mon - Fri, 9am - 5pm PST

The following address is not a mailing address for returns.

UrbanScooters.com
1107 Fair Oaks Avenue,
#244,
South Pasadena, California 91030
United States
Phone Number: info@urbanscooters.com
Fax: